How do I setup a mailbox?

By clicking the Add New Mailbox button, a new mailbox can be created. Provide a description for the mailbox and activate it by checking the box in the Active column.

A mailbox checks, among other things, whether an email is internal or external based on an added domain name. In most cases, this will be just one domain, but if the organization sends emails from multiple domains, all of them can be added.

For example, if the domain domein.com is entered here, addresses like info@domein.com and sales@domein.com will be considered internal. Entering a generic domain such as gmail.com is not useful, as customers may also have such accounts, making it impossible to determine whether the email was sent from within your organization.

In addition to domains, users (administrators) can also be linked to a mailbox. This allows you to control whether a logged-in user can read, create, edit, or delete emails.