Different statusses for different types of bookings

Whether a distinction should be made between ‘regular’ bookings and ‘on-request’ bookings is defined in the General Configuration (Reservation Settings screen). Here, you also specify whether a distinction should be made between new bookings made from the frontend and new bookings made from the backend.

By default, i-Reserve is configured so that all newly created bookings receive status 10 NEW, regardless of whether the booking is a ‘regular’ booking or an ‘on-request’ booking, and regardless of whether the booking is made from the front- or backend.

In our case, we want to make a distinction between bookings made from the frontend and bookings made from the backend. This means we are going to change the default setting:

• Click Configuration in configuration mode
• Click Configuration booking
• At the bottom of the screen, you will see 4 fields: 2 fields for the status when a booking is created from the frontend and 2 fields for the backend. All fields are set to status 10 by default. For our example, we will modify the 2 fields related to backend bookings and select status 12 New, administrator
• Click the OK button

From now on, bookings created from the backend will be assigned status 12, both ‘regular’ bookings and ‘on-request’ bookings. Bookings created from the frontend will continue to receive the default status 10 in both cases.

In the same Booking settings screen you also configure whether bookings whose date has since passed should be closed automatically.