What are customer fields?

Customer fields are the fields that are presented in customer forms, such as initials, last name, address, city or e-mail address. Based on these fields, a customer can add their personal information to the customer form and thereafter complete their reservation. When configuring the customer form, you as administrator would indicate which fields should be compulsory or optional, for either a customer or an administrator. You can also configure additional checks for a field. The checks (RegEx) control whether the input meets a particular format, for example a postcode that might consist of four numbers and two letters.

Custom customer fields can also be configured in the customer form. These are additional fields that may be individually customised to have descriptions that provide more information regarding a customer. These fields can be used when the standard fields provided are insufficient.

The (custom) customer fields can be displayed on the customer reservation form as well as on the customer’s dashboard. For this, the block ‘Customer details’ or ‘Custom fields customer’ must first be included on the dashboard. Thereafter, via the block menu, you can indicate which fields should be displayed.