How (and when) do I clear my browser cache?

Don't see your i-Reserve changes in the front-end? Your browser is probably showing an old version from its cache (temporarily stored pages and images). Below you'll find how to fix this, per device and browser.

Try this first: a hard reload

A hard reload is usually enough. It reloads the page without using the cached version:

• Windows: Ctrl + Shift + R (or Ctrl + F5)
• Mac: Cmd + Shift + R

Doesn't work? Then clear the full cache using the steps below. In most browsers you can open the dialog directly with Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac).

Quick check: open a private or incognito window

A private or incognito window starts a clean session: the existing cache, cookies and sign-ins from your normal window aren't used here. The page is therefore loaded fresh from the server, without an old cached version. Handy for quickly checking whether you're dealing with a caching issue — without having to clear your normal cache.

• Windows: Ctrl + Shift + N (Chrome/Edge) or Ctrl + Shift + P (Firefox)
• Mac: Cmd + Shift + N (Chrome/Edge/Safari) or Cmd + Shift + P (Firefox)

Note: a private window shows a fresh version but does not clear your normal cache. If you can see the change in a private window but not in your normal one, clear your cache anyway using the steps below.

Windows

Google Chrome

1. Press Ctrl + Shift + Delete.
2. Set Time range to All time.
3. Tick Cached images and files.
4. Click Clear data.

Microsoft Edge

1. Press Ctrl + Shift + Delete.
2. Set Time range to All time.
3. Tick Cached images and files.
4. Click Clear now.

Mozilla Firefox

1. Press Ctrl + Shift + Delete.
2. Set Time range to clear to Everything.
3. Tick Cache.
4. Click OK.

Mac

Safari

1. Open Safari > Settings and go to the Advanced tab.
2. Tick Show features for web developers (Develop menu) at the bottom.
3. In the menu bar, choose Develop > Empty Caches, or use the shortcut Cmd + Option + E.

Google Chrome

1. Press Cmd + Shift + Delete.
2. Set Time range to All time.
3. Tick Cached images and files.
4. Click Clear data.

Mozilla Firefox

1. Press Cmd + Shift + Delete.
2. Set Time range to clear to Everything.
3. Tick Cache.
4. Click OK.

Mobile

iPhone / iPad (Safari)

1. Open the Settings app and tap Apps > Safari (on older versions tap Safari directly).
2. Tap Clear History and Website Data and confirm.

Android (Chrome)

1. Open Chrome and tap the ⋮ menu in the top right.
2. Go to History > Clear browsing data.
3. Set Time range to All time, tick Cached images and files and tap Clear data.

After clearing the cache, reload the i-Reserve page; your changes will then be visible.