Documentation
Difficulty level:
Right: tool_escalate_to_human
Hand a conversation over to a colleague through AI.
| Attribute | Value |
|---|---|
| Exact name | tool_escalate_to_human |
| Type | AI tool |
| Category | tool |
| Appears on | AI tools: MCP endpoint, AI widget and phone assistant |
| Default in groups | MCP (on a fresh install); after an upgrade no group at all yet |
Description
Needs no separate functional right beyond this tool right.
The AI widget on your website and the phone assistant may use this tool without a logged-in user as well — there is nobody there whose rights could be checked, so a fixed list of visitor tools applies instead.






