Can I also make reservations outside of opening hours in the backend?
Yes, that’s possible. As an administrator, you can make reservations outside of opening hours. However, a specific permission must be assigned to the user group...
When does a customer become a user?
If you work with returning customers, it can be useful to work with login credentials. This way, your customers won’t have to enter their details every time. As...
What type of users do you have in i-Reserve?
In i-Reserve and in the manual, you will come across several types of users. The first distinction we make is between a user of the customer interface (frontend)...
How do you let a customer register themselves?
In i-Reserve, it is possible to give regular customers their own user account. This means they don’t have to fill out the entire customer form each time—they...
How do I use structured data for search engines within i-Reserve?
Structured data or 'markup' are pieces of code or 'tags' that you add to the content on your web pages. These code snippets follow a specific structure that is...
I cannot find certain information about the reservations. Can I add this?
Absolutely! To do this, go to the backend of your environment and navigate to the Reservation menu, then select Current Filter or Search. In the top right corner,...
How do I send automatically generated invoices in the attachments of an e-mail?
You can add invoice templates as attachments to an e-mail template. To do this, go to the template of the relevant e-mail and click on Attachments (PDF). You’ll...
How (and when) do I clear my browser cache?
It’s possible that the changes you made in your i-Reserve environment are not visible when viewing the frontend of the environment. This might be because an older...
How do I add a new type of activity?
When scheduling activities, you can only choose from the types that have already been created. If you want to create a new activity, follow these steps:
How do I create a view-only account?
To create a read-only account, you first need to create a read-only user group. You can do this as follows:





