Configure how much a customer gets back when a booking is cancelled, depending on the timing of the cancellation.
Configuring cancellation refund tiers
This screen lets you configure a licence-wide table of rules ("tiers") that determine what percentage of the amount is refunded, depending on when the cancellation...
Instruction
Difficulty level: Intermediate
Configuring automatic or manual refunds
On the same screen as the refund tiers (Settings > Cancellation refund tiers, section "Cancellation refund policy") you also configure how a refund is processed...
Instruction
Difficulty level: Intermediate
Returning punch card credit on cancellation
On the same screen as the refund tiers (Configuration > Cancellation refund tiers, section Punch card credit on cancellation) you decide what happens to the...
Instruction
Difficulty level: Intermediate
