Administration costs

For each payment method you can set administration costs (transaction costs). This is a fixed amount that is added on top of the payment amount. The customer sees the administration costs as a separate line in the payment overview; the amount is included in the Total.

Setting administration costs

1. Go to Configuration > Modules > Payment methods.
2. Open the payment method you want to change (for example Pay online).
3. Enter the desired amount in the Cost price field and choose the matching currency.
4. Save the payment method.

From then on the entered amount is added to every booking that uses this payment method. In the payment overview it appears as the Administration costs column, next to the Total.

Good to know

• Administration costs are always a fixed amount per payment method — not a percentage.
• Each payment method can have its own amount. For example, you can charge costs for one method and not for another.
• Leave the field empty or at 0 if you do not want to charge administration costs.

Alternative: a mandatory option

If you want to charge a surcharge that is not tied to the payment method — for example something similar to a tourist tax — use a mandatory option on the product. The difference:

• Administration costs belong to the payment method and are always a fixed amount.
• An option belongs to the product and can be a fixed amount or a percentage. By making the option mandatory it is always included and the customer cannot switch it off.

See How do I set up options? for configuring (mandatory) options.