Repair a series registration

Sometimes a course/series registration is stored as a single reservation while the individual sessions of the series were never created. The customer then booked only one session instead of the whole series.

When does this happen?

• Due to a (now fixed) issue in the front booking screen where the series selection was not submitted.
• Durable: also when you change the series type of an activity after reservations have already come in. Existing single reservations do not automatically become series bookings.

How to recognise it

Open the booking dashboard. When a repair is possible, the series block shows a yellow warning that the reservation is part of a series that has not been created yet.

Repair a single reservation

1. Open the booking dashboard.
2. In the warning, click Fix this booking.
3. The missing sessions are created and linked as one series booking.

Required right: action_booking_addsubbookings.

Repair several reservations at once

1. Go to the bookings list and select (or filter) the relevant reservations.
2. Choose the bulk action Repair series bookings.
3. Only repairable reservations are processed; the rest is skipped, so a broad selection is safe.

Required right: bulk_booking_repair_series.